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Purposeful Architect
Home
Blog
Summaries
Discovery Journey
Discovering Hidden Value
Understanding Requirements
Process Map Overview
Firm Skills
Shifting Left the Right Way
Learn
BA Knowledge
BA Index
About
Home
Blog
Folder: Summaries
Back
Discovery Journey
Discovering Hidden Value
Understanding Requirements
Process Map Overview
Firm Skills
Shifting Left the Right Way
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Back
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Surpass Customer Expectations with Opportunities
Discovery Journey, Discovering Hidden Value Richard Cunningham 7/13/20 Discovery Journey, Discovering Hidden Value Richard Cunningham 7/13/20

Surpass Customer Expectations with Opportunities

Ambitious ideas often emerge in discovery, outside of the current scope. Collect those ideas for a time when you can realize the dream of an ideal solution.

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Dealing with Stakeholder Conflict
Discovery Journey, Discovering Hidden Value Richard Cunningham 7/7/20 Discovery Journey, Discovering Hidden Value Richard Cunningham 7/7/20

Dealing with Stakeholder Conflict

When stakeholders have conflicts about the nature of a business need, propose a solution if you can. Otherwise, escalate the disagreement to a management advocate who can resolve it.

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