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Business analysts confirm, clarify and correct their understanding of requirements by showing diagrams to stakeholders. Business analysts use diagrams and maps to show stakeholders their understanding of requirements. Stakeholders then get an opportunity to clarify and correct their insights from the discovery process.

Business analysts show their requirements understanding through artifacts such as:

Discovery with a C.A.U.S.E.

Excerpt: The success of the client's Salesforce implementation hinges on capturing their business needs thoroughly and clearly. You acknowledge the needs as you capture them as the first level of confirmation that you have their needs. You review all that you've captured to develop understanding and insight into what the client needs from Salesforce. You create documents reflecting what you've learned and use them to show your understanding as a second level of confirmation. You edit the documents based on feedback from the client that varies from your initial understanding. You're discovering customer needs with C.A.U.S.E.: capture, acknowledge, understand, show, edit.