Solution

A process or system change that improves an organization

A solution improves an organization’s products, services, or quality. Organizational quality includes internal operations and compliance.

Examples

Salesforce offers a variety of solutions for organizations to reach their customer relationship management goals:

  • Sales Cloud

  • Marketing Cloud

  • Service Cloud

An organization using Salesforce to improve customer relationship management quality can build custom solutions on the Salesforce platform. For example, they can build a portal where customers can access their accounts and order information online.

Solution References

  • Getting Solutions Right the First Time

    Getting a solution right the first time depends on first getting its requirements right - the primary goal of business analysis.
    Article

  • Benefits First

    An organization anticipates a custom software solution will streamline its business and make it more competitive.
    Article

  • The Complete Look

    You want to build a solution right the first time, avoiding the time and cost of future reworks. Start by helping organization stakeholders define what “right” means in terms of business value.
    Article

Maps