Acknowledge
Reflect the capture of information
Business analysts acknowledge stakeholders’ needs and ideas to confirm they captured what the stakeholders meant.
Acknowledge Examples
When capturing pain points, business problems, and ideas from a stakeholder, a business analyst acknowledges the captured information back to the stakeholder. Acknowledgment confirms to the stakeholder that the business analyst captured what the stakeholder intended. It also allows the stakeholder to clarify what they said.
Acknowledge References
-
You acknowledge each captured need with the person(s) who shared it, confirming what they said. This provides an opportunity to clarify what they need and show them that you got it.
Article -
Set Goals and Boundaries
I acknowledge the capture, so the stakeholder feels heard and knows his or her need didn’t just drift away.
Article -
Discovery Journey
The leader acknowledges each need back to the stakeholders to confirm he/she has it, whether it becomes part of the solution or not.
Article